What sets us apart?
The powerful combination of People, Process and Technology is key to our approach.
Our people underpin everything we do. We work hand-in-hand with our partners, typically with a dedicated onsite resource, delivering results as one joined-up team.
We excel at change management, candidate attraction and engagement, and flexibility is key to our approach.
We shape our solutions to meet your specific needs, with a range of procurement and implementation options that can be tailored to suit your immediate organisational requirements.
Mick Whitley – Commercial Director
Highly experienced director with a thorough understanding of international health and staffing markets, gained through 20 years in strategic roles for some of the world’s largest healthcare staffing companies.
Helen Kelly – Director of Workforce Solutions
With 17 years of Director-level healthcare experience, Helen is responsible for ensuring the efficient delivery of our workforce solutions and the realisation of ongoing benefits for over 50 UK clients.
Helen Pendlebury – Director of Client Services
With over 20 years of industry experience, Helen excels at building trusted partnerships with our NHS clients. She has a broad understanding of procurement and key skills in contract negotiation and customer relationship management.
Amy Matheson – Business Development Manager
With 15 years of experience in healthcare managed services, Amy is passionate about forming strong customer partnerships and demonstrating how workforce solutions can support with wide-ranging staffing challenges.
Sue Ainley – Head of Client Marketing
With over 20 years of marketing experience, Sue is competent at designing and implementing innovative candidate attraction and engagement strategies to support our clients to safeguard the delivery of care.
Joe Thompson – Head of Workforce Solutions
With several years of executive level operational, recruitment and national account management experience, Joe is responsible for managing the efficient delivery of services for our clients in the London region.
Rachael Mullen – Implementation Manager
Rachael is a qualified Prince2 Practitioner with over 15 years experience overseeing large scale implementations and managing the critical organisational changes needed to transform the utilisation of healthcare workforces.
Luke Byers – Supply Chain Manager
With over 8 years of healthcare industry experience, Luke is skilled at collaborating with our extensive network of suppliers and analysing operational performance to ensure quality and safety levels are consistently maintained.
“The Litmus team have transformed our approach to temporary staffing, delivering significant savings and substantially reducing rates whilst achieving a consistently high fill rate of over 97%”
– Director of HR and OD
Litmus teams are skilled at streamlining operations and driving efficiencies across all departments, delivering savings with robust policies and stringent rate control.
Our process is specifically tailored to your requirements. We consider the entire end-to-end process, using both high-level data insights and an understanding of individual quirks at department level to inform the plan.
We place a great deal of emphasis on change management and implementation, taking the time to assess and review current ways of working and provide the right levels of support to embed new processes across the complete user chain.
At the core of our process approach is efficiency. Over the years we have worked closely with our clients to refine the delivery of our solutions, ensuring efficiency across all measures; people, spend, technology.
Evolve and improve
We practice what we preach and are always looking for ways to improve the solution to provide further efficiencies and cost-savings for our clients.
“Really helped us to improve our staffing operations, consistently providing insight, excellent fill rates and 100% DE efficiency year on year”
– Director of Workforce
Our Staff Bank solutions are powered by Envoy, a market-leading platform with an accessible mobile app that bank workers can use to easily see and book shifts, submit their timesheets and get paid.
Designed for healthcare, Envoy enables internal staffing teams to manage workers and shifts, intelligently matching skills and specialties.
Detailed bespoke MI reports provide clear visibility and insight into your data, helping you to accurately align predicted demand with available resources.
Single-source of truth
All your workforce data, centralised in a single intelligent system with real-time visibility
Specifically designed for healthcare
A healthcare-centric solution, designed and continually developed to ensure a positive user experience
Flexible control that aligns to every level, be it department, ward or individual
Advanced permissions functionality allows full and collaborative control over who has visibility and access
Although we recommend the use of Envoy, we also appreciate that implementing a new system can unnecessarily complicate the route to effective organisational change.
We therefore take a flexible ‘technology-agnostic’ approach to solving staffing challenges, and can dovetail our people and processes with your established systems where needed.
A finalist in two categories in the HSJ Partnership Awards 2020 (Staff Bank)
Impellam is a connected group providing global workforce and specialist recruitment solutions.
Our strength lies not just in our brands, and their specialist vertical markets and regional knowledge, but in how we are united by one purpose, one culture, one driving force.
Our operations span time zones across 70 locations in North America, Asia Pacific, the UK and Europe. With 15 businesses, we are the largest workforce and specialist recruitment solutions group in the UK and the eighth largest in the world.
Through the power of work, we build better businesses and help people lead more fulfilling lives.
We believe in the power of work.