Litmus Customers Award Highest Possible Net Promoter Score!

The UK Litmus team is exceptionally proud to have achieved the holy grail of customer satisfaction in 2022, with a Net Promoter Score of 100!

All our current customers also rated our support with their staffing requirements as ‘excellent’

As a relatively new workforce solutions brand, our customer base is still growing, but the NHS trusts we currently support have given our teams glowing feedback. We’re very proud to be maintaining such high fill rates across all our contracts, despite the current challenges in the healthcare staffing space.

Here’s a selection of recent testimonials from Litmus customers:

“Your team are extremely knowledgeable and will always offer honest advice”

“A fantastic piece of partnership working and a demonstration of how a successful implementation should run”

“From day one, the Litmus team have been incredibly responsive, frequently going above and beyond to support our different operational divisions. Implementation was very well managed, with the team expertly navigating the complex and unexpected incorporation of a new area from a neighboring trust a matter of weeks before go-live. It is extremely valuable to have a Staff Bank partner embedded within our Trust that we can depend on to support all our different teams, and the communities they serve. Their guidance and management insights have been an important contribution to the ongoing work of our Vacancy Reduction Group and we trust and value their recommendations”

“The Litmus team have transformed our approach to temporary staffing, delivering significant savings and substantially reducing rates whilst achieving a consistently high fill rate of over 97%.”

Helen Kelly, Director of Workforce Solutions at Litmus said:

“This is such a positive way to start the new year and I am so proud of the dedicated efforts our teams have made to ensure we consistently deliver a top notch service and safe staffing levels for all our customers.

We have built a strong reputation for dependability as a provider of Neutral Vendor Managed Services, thanks to our large and growing network of quality supply chain partners and our ongoing efforts to ensure ‘high road’ supplier behaviours and foster true partnership working.“

For more on the support Litmus can provide with #NHS staffing challenges or the results we achieve on our #NHS Neutral Vendor Managed Service and Staff Bank contracts, please contact