60%
agency spend reduction
96%
overall fill rate maintained
30%
Direct Engagement uplift
£1m
recurrent annual savings
1500+
clinicians registered
With their onsite support and systems, we’re now maximising our available workforce and have the granular data insights we need to make evidence-based decisions on rates and long-term recruitment strategies.
Deputy Director of People and Culture
Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is one of the largest organisations in Europe, employing approximately 14,500 staff across five hospital sites and various community facilities.
Litmus teams, trading as Medacs Healthcare, began working with CAVHB in 2013, appointed as an onsite Managed Service Provider for medical temporary staffing and subsequently AHPs.
In 2021, the contract was expanded to include the development of a new Managed Medical and Dental Staff Bank. In 2023, a Direct Engagement service was added to boost savings.
When the pandemic hit, CAVHB struggled to meet rapidly surging clinical demand. Without a staff bank, there was no easy way for doctors to pick up extra hours, and the Health Board was forced to rely on higher-cost locums.
CAVHB needed a more flexible medical workforce, with substantive staff easily able to work extra hours and the ability to flex clinical cover to match demand.
The Health Board also needed more granular data insights to evidence staffing gaps and rate adherence levels across more than 50 directorates.
The new bank was implemented quickly, supported by bilingual CAVHB-branded materials, clinician engagement, targeted recruitment campaigns and later a Direct Engagement service.
With clinicians intelligently matched based on their skills, 40% are now supported to cover two or more specialties, improving resource utilisation and workforce flexibility.
Bank membership is now over 1500 clinicians and growing by 15% annually.
Partnership note: Due to a long-standing partnership in the provision of agency management services, the formal contracting entity for the Staff Bank at Cardiff and Vale University Health Board is Medacs Healthcare, a sister brand to Litmus that shares the same central services and governance within the MGG Health family of staffing brands.
Talk to Litmus
Speak to Litmus about improving temporary staffing control, reducing agency reliance and using better workforce data.
